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S3.SBM-3
The double materiality assessment process conducted by the PZU Group in relation to affected communities indicated that potential material impacts can be considered only at the level of its own operations (see Chapter: Double Materiality Assessment). The PZU Group does not conduct operations in areas inhabited by Indigenous peoples. PZU Group did not identify material impacts in the higher-tier and lower-tier value chain due to their indirect and distant nature. However, significant positive impacts were identified within its own operations, particularly in social initiatives for safety improvement, sports promotion and sponsorship and cultural patronage programs.
Assessment of impact on communities particularly vulnerable to risks
PZU Group conducted an impact assessment on communities. The assessment included international human rights declarations and NGO reports. The evaluation included documents and reports from reputable international organizations such as: Universal Declaration of Human Rights (UDHR), United Nations (UN), Minimum Community Engagement Standards and Indicators, UNICEF, UN Declaration on the Rights of Indigenous Peoples (UNDRIP), The Indigenous World 2025 Report, Global social impact measurement and management standard, OECD Guidelines for Multinational Enterprises for Responsible Business Conduct.
The results of the assessment did not indicate any material adverse impact of the PZU Group. No evidence found that communities within PZU Group’s operational scope suffered harm due to PZU Group’s activities.
The PZU Group companies monitor their impacts on communities as part of their business activities, including through ongoing contact with stakeholders, the development of business relationships, and the implementation of initiatives. There were no human rights violations against either Group employees or community representatives.
Positive impacts on communities
- preventive programs aimed at minimizing the risk of insurance events or their impacts, including measures for disease prevention, healthcare and safety in everyday life and at work;
- support for affected communities, including educational, cultural and sports projects, collaboration with NGOs and local institutions that implement programs tailored to community needs;
- promotion of a healthy and active lifestyle and encouragement of regular physical activity, raising awareness of various factors on children, youth and families’ health;
- support for culture, in particular protection of national heritage, funding cultural events and engagement in projects promoting accessibility of cultural activities to a wider audience;
- charitable activities carried out by the PZU Foundation for the benefit of vulnerable people, consisting of financing medical treatment, rehabilitation, and the purchase of medical equipment. PZU Foundation’s support was also extended to people with disabilities and children and young people through educational programs.
The actions undertaken by the PZU Group arise from the PZU Group’s business model and strategy. Preventive activities, implemented together with support and educational initiatives, contribute to reducing claims frequency and support the financial performance of the PZU Group. Charitable and cultural activities are complementary to the main business directions.
